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What is an "I'm Sorry" Law?
An apology can land a clinician in trouble if their state does not have an apology law. Here are the types of apology laws and which states...
Introduction to Early Resolution Strategies
What is early resolution, and how does it help reduce friction after a patient harm event? Here's how past programs have enhanced patient s...
Episode 29 - Jo Shapiro Pt. 2 - Implementing Peer Support
What do healthcare providers need to avoid a mental health crisis? Dr. Shapiro explains how to implement effective peer support.
Episode 28 - Jo Shapiro - Areas of Opportunity in Healthcare Peer Support
What challenges do healthcare leaders need to overcome to provide support for struggling care providers? Dr. Shapiro explains effective pee...
Episode 26 - Dr. Porter - OB/GYN Risk and riskLD
How can OB/GYN use technology to reduce risk? Dr. Steve Porter of riskLD explains how to use software to make maternal care data actionable...
5 Examples of Hospitals Taking Action to Reduce Violence in Healthcare
With high rates of workplace violence, hospitals have got to step up to help keep their staff safe. Learn how top hospitals are keeping the...
3 Examples of Healthcare Organizations Collaborating for Better Care
Through collaboration, healthcare organizations can overcome funding challenges, reduce harm events and help each other improve care.
Episode 23 - Candace Eden - Preventing Healthcare Violence
Candace Eden urges healthcare organizations to use external peer review, and shares some of the steps hospitals are taking to prevent viole...
The Road to Zero Harm Events: 3 Tips to Build a Culture of Safety
Building a culture of safety is the first step to realizing a future with fewer malpractice incidents. Here are 3 steps to reduce risk.